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Air Connect v2 issue


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TouchTheSky
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Tim,

Marc from Air Avionics recommended that I contact you directly. With the latest Air Connect hardware I am receiving $PFLAA errors from time to time, see below. Anything going on on your end to resolve this? You should have this latest hardware in your office ...

blob:http://forums.skydemon.aero/d66c1758-8c8f-4f18-aa59-9065eb0d1652

Edited 8/30/2018 5:13:09 PM by TouchTheSky
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Tim Dawson
Tim Dawson
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No other device in the world sends erroneous data. I am very surprised you are willing to accept such an answer from the manufacturer of an avionics solution you have paid money for. It seems their response is to suggest that downstream avionics simply ignores errors, giving the pilot no clue something is seriously wrong with their GPS source. It is unbelievable.

Please bear in mind that GPS sentences are subject to a checksum, which we validate. This means that the errors are NOT somehow occurring during transmission; the source hardware is sending invalid data. Again, we have never seen this from any other device (and we've seen a lot).

We have no plans to lower our receiver standards such that incorrect data is simply ignored.

Edited 8/30/2018 4:37:57 PM by Tim Dawson
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Tim Dawson - 8/30/2018 4:37:01 PM
No other device in the world sends erroneous data. I am very surprised you are willing to accept such an answer from the manufacturer of an avionics solution you have paid money for. It seems their response is to suggest that downstream avionics simply ignores errors, giving the pilot no clue something is seriously wrong with their GPS source. It is unbelievable.

Please bear in mind that GPS sentences are subject to a checksum, which we validate. This means that the errors are NOT somehow occurring during transmission; the source hardware is sending invalid data. Again, we have never seen this from any other device (and we've seen a lot).

We have no plans to lower our receiver standards such that incorrect data is simply ignored.


Wrong answer!!!



TouchTheSky
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Tim Dawson - 8/30/2018 4:37:01 PM
No other device in the world sends erroneous data. I am very surprised you are willing to accept such an answer from the manufacturer of an avionics solution you have paid money for. It seems their response is to suggest that downstream avionics simply ignores errors, giving the pilot no clue something is seriously wrong with their GPS source. It is unbelievable.

Please bear in mind that GPS sentences are subject to a checksum, which we validate. This means that the errors are NOT somehow occurring during transmission; the source hardware is sending invalid data. Again, we have never seen this from any other device (and we've seen a lot).

We have no plans to lower our receiver standards such that incorrect data is simply ignored.

Tim, I am disappointed about both the tone and the direction of your answer. Please keep in mind that we all are exited users of SD that simply want to make sure that the most popular European EFB connects to the most popular European traffic device. A working system helps to safe lives, so please don't blame us the users rather than simply giving Marc a call or sending him an email. We as users already exhausted our possibilities by contacting both of you individually, what else can we do?

Edited 8/30/2018 8:12:44 PM by TouchTheSky
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TouchTheSky - 8/30/2018 2:15:48 PM
Fliegerpeer - 8/30/2018 2:30:29 PM
Tim Dawson - 8/30/2018 4:37:01 PM
             Wrong answer!!!
Fliegerpeer - 8/30/2018 6:26:12 PM
TouchTheSky - 8/30/2018 8:12:00 PM
Tim Dawson - 9/3/2018 11:11:56 AM
Fliegerpeer - 9/5/2018 4:21:16 PM
Fliegerpeer - 9/5/2018 4:33:55 PM
Marc - 9/4/2018 8:55:02 AM
             Live could be so easy. :-)
Fliegerpeer - 9/5/2018 4:25:41 PM
Tim Dawson - 9/6/2018 10:30:34 AM
Fliegerpeer - 9/6/2018 12:12:07 PM
Marc - 9/6/2018 4:04:47 PM
Tim Dawson - 9/10/2018 11:56:01 AM
             Good news! Thank you.
Fliegerpeer - 9/10/2018 1:05:24 PM
Fliegerpeer - 9/10/2018 1:07:29 PM
             Hi Tim, any news? Regards Peer
Fliegerpeer - 10/2/2018 10:12:53 AM
Tim Dawson - 10/2/2018 10:41:57 AM
Marc - 10/2/2018 11:20:07 AM
Fliegerpeer - 10/2/2018 12:44:37 PM
Tim Dawson - 10/3/2018 11:28:05 AM
Fliegerpeer - 10/3/2018 1:19:36 PM
Tim Dawson - 10/3/2018 3:48:02 PM
Fliegerpeer - 10/3/2018 9:10:51 PM
Tim Dawson - 10/4/2018 11:24:40 AM
Fliegerpeer - 10/4/2018 11:51:46 AM
Fliegerpeer - 10/6/2018 10:41:13 PM
Tim Dawson - 10/8/2018 11:30:07 AM
Fliegerpeer - 10/8/2018 11:59:23 AM

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